HSBC Philippines’ retail bank has been recognized by Asian Banking and Finance (ABF) Retail Banking Awards as International Retail Bank of the Year.
HSBC has accomplished extraordinary achievements in 2020, surpassing challenges with much resilience while continuing to provide the best service to its customers and making an impact to the community.
Among the bank’s notable achievements that earned ABF’s prestigious citation are its digital innovations, financial relief for its customers, credit card promotions with a cause, contributions to the community, and its commitment to transition to a net zero global economy by 2050.
HSBC Philippines continues to invest in digital innovations helping customers adapt to the changing digital landscape.
“We have seen our customers appreciate our online and mobile banking apps, that resulted to increased activations and upsurge in the number of digital transactions in 2020 by 24 percent. We continue to make Global Money transfers convenient at their fingertips and free of charge, making our digital channels essential during these times,” said Peter Faulhaber, head of wealth and personal banking, HSBC Philippines.