Watsons, the country’s leading health, wellness, and beauty retailer, is redefining the retail experience with the opening of its Power Plant Mall and Greenbelt 5 stores on Jan. 18 and 19, respectively.
Located strategically, these stores offer a seamless Online plus Offline (O+O) shopping experience, allowing customers to engage with knowledgeable pharmacists, explore a wide range of health and beauty products, and effortlessly transition between in-store and online purchases using the Watsons App.
Featuring renowned brands like Clinique, CosRx, Maybelline, and more, the stores aim to cater to wellness enthusiasts, beauty aficionados, and those seeking the latest health products. Beyond product offerings, Watsons is committed to enhancing customer experiences with innovative features such as self-checkout counters and an O+O model that facilitates online shopping through the app or website.
Additionally, the Power Plant Mall and Greenbelt stores house pharmacies manned by well-trained professionals, offering guidance on prescription details and recommending generic alternatives. The integration of e-commerce platforms allows for a diverse product selection with convenient options like Click & Collect and Express Delivery Service.
“In response to customers’ desire for shorter wait times, we have introduced self-checkout stations. Additionally, we are streamlining prescription refills through our Watsons Pharmacists. Our digital-forward Online plus Offline (O+O) model is designed to adapt to the evolving omnichannel shopping preferences of our customers. Simultaneously, we maintain our commitment to providing a contemporary perspective on health and wellness that aligns with their needs,” said Jared De Guzman, Customer Director of Watsons Philippines.
As a member of Watsons Club, shoppers can enjoy exclusive benefits like special promotions, bigger discounts, and extra reward points. They can receive invites to exclusive events celebrating health, beauty, and wellness.