The SSS on Thursday called out its members to be vigilant against fixers and scammers.
President and chief executive officer Aurora Ignacio said members and even employers must protect their personal information, and stay vigilant against fixers and scammers amid the increasing reports on fraud incidents.
“We are deeply concerned with the increasing number of fraud victims who are mostly our members. That’s why we constantly remind them not to patronize these individuals. Never share your SSS number, My.SSS login credentials and other personal information with individuals who claim to be SSS employees because these will be compromised and used in illegal activities,” she said.
She warned the public against joining Facebook groups offering assistance on various online transactions for a fee.
She clarified that SSS offers free services and does not charge from its members except for the unified multi purpose ID card (UMID) replacement.
“We also reiterate that SSS shall not be held accountable for any transactions once the member is found to have connived with the fixer. This act is considered a violation Republic Act No. 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018 as well as RA 11199 or the Social Security Act of 2018,” she said.
“Hence, we strongly advise our members to coordinate with legitimate SSS branch personnel only. Aside from that, E-centers are also available in SSS branches where they can be assisted by our member service re resentatives. We also made our My.SSS Portal and SSS Mobile App user-friendly which they can easily navigate and proceed with their online transactions,” she added.
To curb illegal activities, social media posts and accounts have been taken down in coordination with the Philippine National Police’s Anti-Cybercrime Group, she noted.
Rest assured that the SSS shall penalize fixers and scammers to protect the interest of its members and employers, Ignacio said. Rio N. Araja