Nissan PH opens largest service center in Cebu

posted October 31, 2019 at 06:45 pm
by  Manila Standard
Cebu City﹘ Nissan in Philippines inaugurated its Nissan Service Center in Cebu as part of their commitment to delivering excellent and reliable after-sales services for customers across the country.

From left: Noelito Marcos, Bank of the Philippine Islands Vice President for Large Corporations Division; Estrella Goho, Gateway Group Director; Markane Goho, Gateway Group President; Atsushi Najima, Nissan Philippines Inc. President and Managing Director; Cebu City Vice Mayor Michael Rama; Jovi Abad, EastWest Bank Consumer Lending Cluster Sales Head and Vice President for Visayas-Mindanao Provincial Business.
Managed by the Gateway Group, the Nissan Service Center is the largest of its kind for the automotive brand in the Philippines, housing 33 work bays with a floor space of 5,300 sq.m. Located along V. Rama Ave., cor. P. Abella St., Cebu City, the service center offers various services including Nissan Express Service, which guarantees premium while-you-wait service experience and on-time delivery of serviced units.

The first Nissan Service Center in Visayas also features a Digitized Electronic Job Control Board which provides real-time status of serviced vehicles while inside the workshop. 

Nissan Customer Assistance Center (NCAC) is also found at the location, providing 24/7 roadside assistance for Nissan vehicle owners. Other services such as periodic maintenance service, light and general repairs, as well as body and paint repairs are also available.

According to Nissan in Philippines President and Managing Director Atsushi Najima, Nissan Service Centers allow the brand to provide its customers excellent sustained experience, with its innovative and exciting products.  

“Customer satisfaction does not only happen when the customer buys the vehicle. It should continue throughout the entire duration of the customer’s ownership of a Nissan,” Najima said.

The Nissan Service Center in Cebu also offers amenities such as a customer lounge that offers all-day breakfast, merchandise area, and children’s lounge.

Topics: Nissan , Nissan Service Center , Cebu , Nissan Customer Assistance Center , Atsushi Najima
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