Homegrown motorcycle taxi Angkas tapped a foreign technology expert to revamp its app experience and address technical glitches in the booking system.
Angkas chief executive George Royeca announced the appointment of Josef Puchinger to further enhance the app’s performance and user interface.
Puchinger brings with him an impressive 28-year career. With two decades dedicated to building scalable systems globally, including significant contributions to internet banking and a leading sports betting platform, Puchinger’s expertise spans a range of tech domains.
His prior work in the logistics sector, developing delivery apps akin to Angkas, positions him perfectly for this crucial role, the company said.
“When you face challenges with bookings, rest assured, the Angkas tech team is fully engaged. I’ve personally relied on Angkas daily since arriving in Manila, and I deeply appreciate this exceptional service,” Puchinger said.
Addressing recent technical glitches in the booking system, Royeca attributed these hiccups to an outdated system. Acknowledging the current limitations in scalability, Royeca stressed ongoing efforts to optimize operations for both riders and passengers.
“While our app may resemble a well-optimized Honda Civic engine-wise, we’re relentlessly fine-tuning it to ensure seamless bookings, especially during the demanding November-December period,” Royeca said, urging patience and understanding from their biker-partners amidst these improvements.
Royeca also unveiled plans for a new Angkas app set for release next year, promising increased efficiency and income opportunities for partners.
“This upcoming app signifies our evolution as a Filipino company. We’ve grown significantly, and our aim is to achieve world-class status—a challenging endeavor. Think of the new app as the ‘Angkas Ferrari’—a superior and refined experience,” he said.