Globe Telecom Inc. of the Ayala Group has asked the National Telecommunications Commission (NTC) to require DITO Telecommunity to pay P622 million because of rising fraudulent calls bypassing its network.
Globe said the penalties were brought about by fraudulent calls placed through DITO’s network to Globe, bypassing proper voice traffic channels.
An average of 1,000 fraudulent calls—identified as international in origin but masked as local calls– are allowed to pass through DITO’s network to Globe users every day in violation of interconnect rules, according to Globe.
“The penalty covering one year, from July 2021 to July 2022, has ballooned with DITO’s adamant refusal to compensate Globe, defying provisions of its interconnect agreement on bypass traffic. In comparison, zero or no bypass traffic has been allowed to pass from Globe to DITO due to its advanced monitoring systems and sophisticated network protection from illegal calls,” Globe said.