Grab Philippines said it will suspend GrabShare services in Metro Manila and Cebu starting Friday amid the outbreak of coronavirus disease 2019.
“To aid in the social distancing prescribed by the Philippine health officials with regards to the public health situation on COVID-19, Grab will be suspending its GrabShare services in Metro Manila and Cebu starting March 13, 12 noon,” Grab Philippines said.
The company said the services would resume as soon as the public health situation de-escalated.
“Other Grab transport services will remain to be available to serve our commuting public. We would like to remind everyone to plan their trips prudently and take personal hygiene seriously,” it said.
Meanwhile, Grab said it would also suspend passengers account on fake names to ensure responsible use of the platform.
“As a general safety procedure, Grab’s Safety and Anti-fraud teams regularly go through and suspend accounts with fake, incomplete and unverified names. With this, users will not be able to book rides until they have updated their names on the system,” Grab said.