Vheng Roberto, a full-time employee based in Manila, manages her two Gapan cafes remotely, thanks to Converge’s fiber internet.
The technology allows her monitor everyday operations through CCTV systems.Roberto checks her staff, kitchen, and bar at both “Heavenly Taste” and the newly opened “Taste & Brew”.
Despite the distance, she can suggest improvements and “attend to diners” virtually.
A reliable fiber connection is crucial for the CCTV systems and Wi-Fi, as needed by students, remote workers, and even influencers who visit the cafes.
A strong internet connection ensures influencers and vloggers have a seamless experience, boosting positive word-of-mouth marketing.
“Taste & Brew” aims to be a “kapemilya” cafe, drawing families with its food, coffee, and ambiance. Despite being new, it has created a set of loyal patrons.
Roberto’s story illustrates how technology plays a critical role for her business, enabling remote management, attracting customers, and fostering growth.