Duty Free Philippines (DFP) launched Thursday its online shopping platform aligning its goal to hit its revenue target of $167 million by the end of 2024.
DFP operating officer Vicente Pelagio A. Angala said Duty Free Online Shopping is a strategic move to enhance customer convenience and contribute significantly to reaching the agency’s forecast.
“For 2024, we again accept the challenge of increasing our revenues by as much as 64 percent, from $102 million to $167 million,” he said.
On its online shopping platform, DFP said it will accept various forms of payment to enhance customer convenience. International credit cards, including Visa and Mastercard, are among the accepted payment methods, as well as digital wallets such as PayPal, UnionPay, and WeChat Pay.
In addition, the dedicated customer service team is available around the clock through various channels to address customer queries and concerns promptly.
For in-store pickup, customers have the convenience of retrieving their purchased items at designated Duty Free Philippines Shops situated within the airport terminals.
With the launch of Duty Free Online Shopping, the company aims to redefine convenience in duty-free retail, providing a seamless and efficient shopping experience for travellers and shoppers alike.