The annual Joint Tactical Inspection (JTI) and General Assembly of SM City Olongapo Central and SM City Olongapo Downtown was held on Friday
(July 14) at SM City Olongapo Central SMX Convention Center.
The annual activity aims to test the administrative efficiency, training management, proficiency, and emergency response skills of
security forces assigned in SM Supermalls, SM Retail Group, and its affiliates to ensure the safety of customers, employees, and tenants.
“Always continue to work together, we belong in different business units but we only have one goal, and that is to provide service to our
customers, our fellow kababayan and our community”, said Almus Alabe, senior vice-president, Customer Relations Service Department in his
speech during the JTI and General Assembly of Troops 2023.
Olongapo City Mayor Rolen C. Paulino Jr. was proud to share his experience of giving certificate of commendation to SM security
personnel who shows honesty in turning in money and valuable items to customers, tagging them as the 3rd major source of “Honesto”
candidates in the city. “Natutuwa ako na ganyan ang quality ng guwardiya sa SM. Along the way, nakakadagdag kayo sa paglago ng
ekonomiya sa Olongapo”, the city mayor said who was the guest of honor and speaker during the JTI and general assembly.
“Keep up the good work, panatilihin nating safe, malinis,maganda at conducive ang ating mga malls. Reflection din po kayo ng Olongapo, pag
maganda ang nangyayari sa SM, ibig sabihin maganda rin ang nangyayari sa labas,” Paulino also remarked.
During the JTI, security guards’ firearms, gear, uniform, paraphernalia as well as communication equipment and other support
gadgets were examined to ensure compliance with the standards set by the company.
Agency personnel for the janitorial services of the malls were also evaluated.
Apart from the inspection, commendations and awards were also given to employees and security personnel who turned in money, cell phones, and other valuables to mall patrons.
The Joint Tactical Inspection is one of the annual exercises observed in all SM Supermalls nationwide that aims to examine personnel
compliance with the company’s security standards and policies.