Two Filipino start-ups forged a strategic partnership to revolutionize the local e-commerce and delivery service in the country.
The partnership between Dingdong and RiderKo aims to provide a 100-percent Filipino-powered all-in-one platform that offers easy and convenient transactions for customers and business merchants to expand the local delivery service industry.
Dingdong, a last-mile delivery fulfillment company with hands-on delivery solutions, offers fully-assisted booking and stationed rider services for customers and merchant partners. The firm advocates to professionalize the delivery service industry.
Meanwhile, RiderKo, a 100-percent Filipino-developed mobile application that offers on-demand food and door-to-door delivery services, prides itself on nurturing local tech talents to provide global solutions.
Together, the two startups are set to combine their wealth of expertise, talent and innovation in the tech and delivery sectors to create a holistic e-commerce and delivery experience to benefit partner businesses and app users.
The partnership comes at an opportune time to provide more options for Filipino consumers and businesses as demand for delivery services continues to grow. The two startups believe that not only is it important to expand the industry, but also to ensure that it caters to the unique needs and requirements of the local market.
“More than a partnership, we share the same vision and a mutual trust and respect for each other, our riders, our merchants, and our stakeholders,” Dingdong founder and chairman Dingdong Dantes said.
“It is imperative for us to create a platform that is by Filipinos for Filipinos to address any gaps that may hinder safe and improved door-to-door delivery services for all,” he said.
RiderKo chief executive and founder Joy Tan said that over the years, “we have built tech innovations for people and communities to help them move forward.”
“Our tech and e-commerce expertise, unified with the delivery rider professionalization of Dingdong, will boost our thrust to become a valuable and most trusted end-to-end delivery solutions partner for Filipinos,” she said.
The user-friendly platform aims to be a “one-stop app” for delivery needs through its hassle-free booking process. Customers are offered real-time location tracking, whether for on-demand, scheduled, single pick-up, or multiple location drop-off requirements.
For businesses seeking a reliable delivery provider, Dingdong offers corporate partnership opportunities with a range of packages and automated delivery processes. The platform caters to various businesses and institutions in the food, retail, hotel and education sectors.
Existing online stores and e-commerce platforms can also integrate Dingdong’s agnostic API (application programming interface) for seamless end-to-end automation and leverage the expertise of its professional delivery fleet.
The platform will also feature Dingdong Eats, where customers can conveniently order food for delivery or store pickup. A unique feature to reserve tables for dining in their wide selection of partner restaurants will also be added for a more seamless experience.
With the Merchant app, restaurants, regardless of their size, will be able to promote and sell their products online while streamlining store management, inventory, and order processing. With user-friendly analytics and a performance dashboard, owners can effortlessly monitor real-time store performance.