Puwersa ng Bayaning Atleta Rep. Jericho Nograles on Sunday said ride-sharing firm Grab Philippines must abide by a directive of the Land Transportation Franchising and Regulatory Board requiring all transport network vehicle service to issue a detailed breakdown of its fare receipts.
Nograles said Grab issues receipts bearing only the fare cost.
The fare receipt, he said, should contain the breakdown based on the approved fare structure of the LTFRB, such as the base fare per kilometer charge, price surge, details of discounts for senior citizen’s discount and promo code discount.
Grab allegedly delayed the implementation of the order, saying it would have to create a technical working group first.
“Is Grab hiding something? There is no need for a technical working group. The LTFRB is empowered by law to impose all the necessary rules and regulations to protect and uphold public interest and this directive,” Nograles said.
“Grab should be reminded that its franchise as a TNVS provider is a not a right but a mere privilege. These TNVS operators should stop making excuses and comply with the rules set by the LTFRB being the sole regulator of the country’s public utility transport sector,” he added.
Last week, Grab Philippines said it is seeking for the onboarding of about 6,000 drivers into its platform who were displaced due to the halt in the operations of its corporate rival Uber last month following their acquisition.
“Our immediate priority is to work with regulators to onboard the 6,000 displaced drivers who are not part of the LTFRB masterlist. We are continuously working with government agencies to find a long-term solution on the supply issue,” Grab country marketing head Cindy Toh said in a statement.
To address the situation, Grab is regularly releasing incentives to increase driver productivity by at least 15 percent per day.
The firm also encourages its riders to utilize the Grab Share feature on its mobile app to share its available cars to fellow passengers and to save on fuel costs.
Grab currently receives about 600,000 passenger booking requests each day but only 35,000 vehicles are available to serve the riding public.
The overflow in demand and severe under-supply of cars have resulted in longer waiting times for passengers.