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Tuesday, April 30, 2024

Ayers says 131,000 Convergys employees to keep jobs

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Convergys Corp., one the largest business process outsourcing companies, reassured its 131,000 employees in 31 countries including 60,000 in the Philippines that they will keep their jobs despite the election of Republican Donald Trump as the new US president.

“For those concerned about loss of jobs outside the United States as a result of this election, I want to assure you that nothing is different today,” Convergys worldwide president and chief executive Andrea Ayers said in a message on social media.

“We will vigilantly watch for changes in law that would negatively impact our business – just as we have done in every administration for the last several decades,” Ayers said.

“We will advocate for our people, our communities and our business which, like most large US-based companies, is intimately and positively entwined with the global community. In our system, separation of powers ensures that no single person can arbitrarily affect significant change,” she said.

Ayers said the recent elections turned out to be a divisive exercise and emotionally-charged, halving the US into groups jubilant with joy and another group saddled with alarm and sadness.

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“It may feel like there is no such thing as a middle ground. As a US-based global company, I understand that this matters not just to our team in the United States, but to our colleagues around the world,” Ayers said.

The company said despite the controversial tone, a clear mandate of the election is a US economy that addresses the needs of all of its people, not just some which is consistent with the company’s focus on growth and job creation globally. 

“And I say this not just in the wake of the US election, but in reaction to a global climate where inflammatory words – whether about the merits of Brexit, US-Filipino relations, or US domestic and international policy – are sometimes valued above civil debate,” said Ayers.

She said for the remainder of 2016 and the succeeding years, Convergys would continue to open sites or expand in every region where it has presence including the United States. 

Convergys is the 10th biggest BPO company in the world and the largest in the Philippines.

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