The Manila Electric Co. said it will suspend service disconnection activities in areas under modified enhanced community quarantine until the end of August.
Meralco on Saturday said disconnection activities will be suspended in Metro Manila and Laguna, as well as in other areas earlier placed under MECQ—particularly Bulacan, Cavite, Rizal, and Lucena City.
For customers in areas under general community quarantine, the power distribution utility said it will “continue to be very considerate during this period and vowed to assist customers with their concerns.”
“Meralco will continue vital operations such as meter reading, bill delivery, and service crews will continue work around the clock to serve its customers,” it said
On Friday, the Metropolitan Waterworks and Sewerage System directed west zone Maynilad Water Services Inc. and east zone Manila Water Co. Inc. to suspend disconnection of unpaid water bills until the end of August.
Its Regulatory Office said service disconnection activities must be suspended “until such time that the MECQ has been lifted, and to ensure water supply availability within their service areas.”
“We will comply with our regulators’ directive. Maynilad will suspend service disconnections during the MECQ, but meter reading activities will continue so that the bills customers receive bear their actual consumption. All meter readers are required to follow strict health and safety protocols,” Maynilad said.