MARIVELES, Bataan—The Mariveles branch of the Social Security System got an “Excellent” rating for its anti-red tape efforts for the year 2015.
Based on the Anti-Red Tape Report Card Survey of the Civil Service Commission, the branch garnered rating of 92.72. The commission conducted the survey on June 1-3, 3015.
The survey was conducted by inspecting the service office of the SSS Mariveles and by interviewing clients within the premises who availed the frontline services Issuance of SSS Number, Processing of Application of Salary Loan, and Application for Unified Multi-purpose ID.
According to the survey, the compliance of SSS Mariveles with the ARTA provisions and overall satisfaction of their clients was examined.
Jordan Herrera, OIC branch manager of SSS Mariveles since February last year, expressed satisfaction saying that they only mustered a “Good” rating the previous year.