After a study on the causes and adverse effects of its service interruptions, the Maynilad Water Service Inc. on Tuesday agreed to pay a P27.48-million rebate for customers south of Metro Manila.
“We have agreed with the Metropolitan Waterworks and Sewerage System-Regulatory Office on the rebate after they reviewed the causes of the service interruptions and affected areas in the south. Since the individual rebate amount depends on the experience in the specific areas, it is best for customers to get the details from the Public Information Drive of the MWSS RO,” Maynilad said in a statement.
“To date, maintenance activities at our water treatment plants in Putatan, Muntinlupa, are ongoing. We are working round-the-clock to fully restore water service at the soonest possible time. Our mobile water tankers continue to do the rounds of affected areas meantime,” it said.
The full 300-MLD (million liters per day) output of our existing Putatan water treatment plants is just enough for the current requirements of our customers in the south, the firm added.
“Hence, any reduction owing to maintenance activities or other causes are immediately felt by customers. To address this, we are constructing a new treatment plant in Poblacion, Muntinlupa (City). Targeted for completion by yearend, this facility is designed to produce 150 MLD of additional supply that will help to reduce service disruptions,” it cited.