August 03, 2020 at 08:43 pm
Manila Standard Business
Philippine Airlines and Cebu Pacific suspended all domestic flights to and from Manila from Aug. 4 to 18 in line with the government's declaration of Metro Manila under the Modified Enhanced Community Quarantine for 14 days.
"Domestic flights between Clark, Cebu, Davao and cities other than Manila are not affected and shall remain operational," PAL said in a statement.
"International flights to and from Manila shall continue to operate, subject to further guidelines from the authorities in line with quarantine capacity and related arrangements," it said.
PAL said passengers of canceled flights have the option to rebook, refund or convert their ticket into a travel voucher.
"We seek the understanding and full cooperation of our passengers as we make these necessary changes to comply with the government directives and above all to support public safety," PAL said.
Meanwhile, Cebu Pacific and Cebgo also announced that domestic flights to/from Metro Manila are cancelled from Aug. 4 to 18, 2020.
Cebu Pacific said it would continue to operate the domestic flights between Clark and Cebu every Tuesday and between Cebu and Davao also every Tuesday.
Cebu Pacific also intends to operate flights between Manila and Dubai, Seoul (Incheon), Tokyo (Narita), Osaka and Singapore this month.
"Flights between Manila and Taipei, along with all other Cebu Pacific international flights, are also cancelled during this time," it said.
Cebu Pacific said it will continue to mount all-cargo flights to ensure transport of essential goods across the country. "We will also work with government at the national and local levels to assist stranded passengers," the airline unit of the Gokongwei Group said.
Passengers on cancelled flights have the option to rebook, place the full cost of the ticket in a travel fund or avail of full refund.
"Any one of these options can be availed by managing bookings online via the Cebu Pacific website (https://bit.ly/CEBmanageflight). Customers who booked through travel agencies or online booking sites must coordinate with them to manage their bookings or claim refunds," it said.
"This is a developing situation. We may adjust flights depending on government regulations. We will contact passengers through the email addresses and mobile numbers provided upon booking for any information regarding their flights. We shall also provide updates through our website and official social media accounts," Cebu Pacific said.