Safety of shoppers and store personnel is prioritized as Ayala Malls takes advantage of technology to supplement other safety measures in place based on the guidelines by the Inter-Agency Task Force.
UV sterilizers have been installed in high traffic escalators, while thermal imaging scanners to detect mall-goers’ body temperatures are at entrances with highest traffic in select malls (Glorietta, Greenbelt, Market! Market!, Alabang Town Center, TriNoma, Manila Bay, UP Town Center, Feliz, Fairview, Ayala Center Cebu, Central Bloc, Abreeza, and Centrio).
The new technology in the aforementioned malls aligns with similar installations in corporate facilities, government buildings, and airports, according to Ayala Malls.
“The thermal imaging scanners are fully automated, non-contact, highly accurate, and able to measure the temperature of a group of people at a time, which alleviates the need to manually measure the temperature of people entering the malls,” the company said in a statement.
To ensure that customers and store personnel are protected, several protocols have been put in place mall-wide.
Among the safety standards that will be followed include temperature checks at the entrance, mandatory wearing of face masks within the premises, physical distancing, regular cleaning and disinfection of common areas and each store, and regular disinfection of cashier counters.
Following government guidelines, only persons 21 to 59 years old (ID must be presented) will be allowed to enter Ayala Malls, except “when indispensable under the circumstances for obtaining essential goods and services or for work in establishments therein.”
Cashless payments are encouraged among customers, and one-way traffic flow is implemented in narrow hallways; security personnel have hand-held reminders to aid mall-goers.
DELIVEReasY and DriveBuy services continue to operate for shoppers who prefer to order from home or have their parcels ready for curbside pick-up at designated areas.
The Ayala Malls that reopened under GCQ on May 16 were Marquee Mall, The District Imus, The District Dasmariñas, Serin, Capitol Central, Atria, and Abreeza.
Ayala Malls Centrio has already been operational since May 8.
On May 18, the Ayala Malls reopened under MECQ guidelines were Glorietta, Greenbelt, Ayala North Exchange, Circuit Makati, Metropoint, Trinoma, Vertis, UP Town Center, Fairview Terraces, North Cloverleaf, Ayala Malls Manila Bay, Ayala Malls Feliz, Ayala Malls The 30th, Ayala Malls Marikina, Market! Market!, Alabang Town Center, Ayala Malls Legazpi, Harbor Point, Ayala Malls Pavilion, Solenad, and Central Bloc.
Ayala Center Cebu, on the other hand, will be on enhanced community quarantine until May 31.
Malls are open daily from 10:00 a.m. to 6:00 p.m.