Holiday Inn Manila Galleria launched its newest package for students who wish to learn the essentials in the hospitality industry through a customized training program – Stay and Learn. This allows students and teachers to design their own program discussions to fit their course interests in this dynamic industry.
Choose from the list of program discussions with respective course hours available, such as the InterContinental Hotels Group (IHG) World, a sneak peek into a hotel organization with global structure; Front Office Operations, management, reservations, check-in and checkout, billing requests, addressing issues, and property management system; Effective Complaint Handling, excellent ways in addressing complaints and how to effectively deal with different types of complainant; Restaurant Operations, types of table service and table setting, dining room organization, staffing, customer sales and service; Service Sequence, guest services practiced in a restaurant; Food Safety Management, the 14 policies in FSMS and its implementation in hotel operations; Housekeeping Operations, management, functions, staffing, sanitation requirements, standard operations procedure and development; I-Clean, Total Quality Management Project of IHG which uses 21 steps in cleaning a room; Bed Making Techniques, actual bed making session; and Personality Development, proper resume-making and tips to ace your job interview.
Discover the possibilities through a fun learning experience for only P4000.00 nett per person on weekdays and P3700.00 nett per person on weekends. This includes six program hours, overnight stay with buffet breakfast, two snacks, one buffet lunch, use of function room, WiFi access, conference writing pads and pens, basic sound system, welcome speaker, departmental head speaker, hotel tour, and certificate of attendance. Stay and Learn is applicable to student groups with at least 30 participants.
Grab this opportunity to learn more about the hotel industry, call 633-7111 or log on to holidayinn.com/higalleria.