Cebu Pacific announces changes to its checked baggage policy, in line with the airline’s goal to improve its processes for a more efficient and seamless customer experience.
The per piece baggage allowance for all new bookings became effective on April 6. When booking flights, passengers have the option to purchase either a 20kg or a 32kg – both equivalent to only one piece of check-in luggage. A maximum of two options can be purchased per traveler, now enabling “everyJuan” to carry up to 64 kg worth of bags from the previous 40 kg limit.
Passengers are also encouraged to purchase their baggage allowance with their tickets during initial booking on the CEB website and mobile app, so you can save up to 64 percent versus paying baggage fees during bag drop at the airport. This new per piece baggage policy applies to all passengers with checked baggage.
“We are encouraging our passengers to bring one big bag instead of multiple small bags, so it’ll be easier and faster for them at our bag drop counters,” said Candice Iyog, Vice President for Marketing and Customer Experience at Cebu Pacific.
Visit https://bit.ly/CEBPrepaidBag for more information.