St. Elizabeth Hospital Inc., General Santos City’s leading medical facility and the latest addition to the hospital network of Metro Pacific Hospital Holdings Inc., recently opened its Primary Care Center ahead of the implementation of the Universal Health Care Law.
A 24/7 one-stop-shop for outpatient health care, it offers services and products such as consultation, laboratory, diagnostics, wellness check-up, and pharmacy.
The PCC was designed to support a new collaborative care process between medical professionals and the hospital with a team-style treatment approach, as compared to the traditional approach where patients visit clinics which are separate from the laboratory, diagnostics, and pharmacy.
The PCC houses six clinics with generalist and specialist doctors available for consultation 24/7 and who can electronically prescribe the laboratory, diagnostics, and medicine needs of patients, who are then prioritized in a queueing system for a seamless outpatient healthcare experience under one roof and ideally in a single visit.
It also accommodates prescribed laboratory, diagnostics, and medicine requirements seen by external doctors.
St. Elizabeth Hospital opened a 200-capacity glass-enclosed lobby lounge with a centralized reception and triaging system, which assesses the urgency of outpatient health needs.
It also showcased two new diagnostics equipment—the GE Revolution Evo 64 slice CT Scan, the first and only one in Region 12, and a brand-new Shimadzu Flexavision F3 X-ray machine which will improve diagnosis and turnaround time of results.
Another outpatient pharmacy, now managed by MedExpress, was also opened within the PCC to offer quality and reasonably-priced medicines.
“Much thought and planning has been given to this project. Region 12 has a growing population and a booming economy, and we want to help sustain the growth by providing quality outpatient health care services patterned after best practices in Manila, Asia and the Americas,” says St. Elizabeth Hospital President and CEO Oslec Lopez, who is also MPHHI Special Projects Director.
“Metro Pacific Hospitals has allowed us access to these practices through its network of hospitals in the country and its partners who have global healthcare experience,” Lopez added.
“The implementing rules and regulations of the Universal Health Care Law will be out soon, which will allow PhilHealth members to avail of outpatient health insurance on top of their current inpatient insurance benefits. We are now ready for that,” he said.
The hospital expects the demand for outpatient services to increase, so management is adding 50 clinics in the new 10-story Dr. Jesus C. Veneracion Medical Tower, which will rise by the end of 2019, Lopez said.
The country’s largest private provider of premier hospital services, MPHHI is a subsidiary of conglomerate Metro Pacific Investments Corporation, in charge of its health care segment which owns and manages hospitals, clinics, cancer care centers, and nursing colleges.
Its Metro Manila portfolio includes Makati Medical Center, Cardinal Santos Medical Center, Our Lady of Lourdes Hospital, Asian Hospital, De Los Santos Medical Center, Manila Doctors Hospital, Marikina Valley Medical Center Inc., and Dr. Jesus C. Delgado Memorial Hospital.
The firm also has interests in premiere provincial hospitals Davao Doctors Hospital, Riverside Medical Center in Bacolod, Central Luzon Doctors Hospital in Tarlac, West Metro Medical Center in Zamboanga, and Sacred Heart Hospital of Malolos in Bulacan.