NLEX Corp. said Thursday it will improve the implementation of cashless toll payment system for motorists.
“We wish to assure our customers that we will continue working hard to improve their daily expressway journey,” NLEX said.
The statement of NLEX came after Valenzuela City suspended its business permit over RFID technical issues.
The company said it received the letter of Valenzuela City Mayor Rex Gatchalian which stated the requirements to lift the suspension of its business permits in the city.
“As stated in our previous communications with him, we have prepared our action plans to address these concerns. We will reply to the letter indicating our clear and concrete solutions by Dec. 10,” NLEX said.
The said conditions entail specific solutions to various traffic-causing problems such as "RFID stickers that easily wear out, sensors that cannot promptly read RFID stickers and missing load."
NLEX said it would transfer the existing RFID sticker installation and account reloading in the Karuhatan and Mindanao toll plazas immediately to improve traffic flow in the nearby areas.
NLEX assured Valenzuela City and other Metro Manila local government units and the MMDA in taking concrete steps to alleviate the daily heavy traffic congestion in the metropolis.
The government started the implementation of cashless and contactless transactions in all expressways starting Dec. 1.