Grab Philippines said it is ready to implement the reimbursement of P6.6 million to its users as early as Friday after the Philippine Competition Commission issued a resolution directing the transport company to complete reimbursements totaling P25.4 million.
Grab Philippines director for public affairs Atty. Sherielysse Bonifacio said in an interview with reporters that the company is “working on the implementation and will be ready to implement as early as Friday,” beginning with the publication requirement of the PCC.
Bonifacio said the company welcomed the release of the PCC resolution as it had long sought to comply with the agency’s directives to refund Grab users for trips they took between 2018 and 2019.
The PCC slapped a fresh P9-million fine on Grab Philippines amid its failure to fully refund its customers more than three years after the PCC ordered the reimbursement.
Prior to the release of the resolution, Bonifacio said Grab had been in constant communication with the PCC and had filed several motions requesting the PCC for guidance as to how to return the remaining P6.66 million to users.