PLDT Inc. on Wednesday said the distribution of cash dividends payable to some stockholders on April 3 will be delayed due to the enhanced community quarantine in Luzon.
“The declaration of enhanced community quarantine in Luzon and other parts of the country due to the COVID-19 global pandemic has resulted in restricted movement and temporary business and work suspension, which has affected various services, including delivery services of the company,” PLDT told the stock exchange Wednesday.
PLDT said stockholders who opted to receive their dividends through direct deposit would receive them on April 3.
For stockholders whose shares are lodged under PCD Nominee Corp. (PCD), the cash dividends will be remitted to PCD also on April 3, 2020.
“For stockholders whose shares are certificated, the actual distribution of cash dividend check will resume once the enhanced community quarantine and other restrictions are lifted by the government and the services of our couriers become available,” PLDT said.
Meanwhile, PLDT assured customers that the company was exerting all efforts to continue providing vital communication services despite the constraints imposed by the COVID-19 pandemic.
“Our customers need us now more than ever. Our internet services and solutions power homes and businesses and, keep families connected while maintaining social distance in these trying times,” said Al Panlilio, PLDT executive vice president and chief revenue officer.
“Given the continuing rise of the number of COVID-19 cases in our country, we need to pursue a delicate balance. We remain steadfast in our commitment to serve our customers while also ensuring the health and safety of both our employees as well as our customers,” he added.
The company is carefully controlling the operations of its field and support personnel, such as repair and maintenance crews and agents deployed in call centers, sales and service areas. While field crews remain ready to address emergency requirements and critical operations, they follow strict health, safety and sanitation procedures.
Given that in-home services of PLDT Home field installers have to be carefully managed, customers who have any urgent concerns are asked to gain access to PLDT Home’s online platforms, such as pldthome.com, Facebook.com/PLDTHome and Twitter.com/PLDTHome for assistance.