Digital solutions platform Globe on Tuesday asked the government to extend the SIM registration process amid the low turnout of people registering their SIM cards.
Globe said that as of April 11, it had registered 27.85 million subscribers in its network representing about 32 percent of its total mobile customer base. It said that with just two weeks to go before the April 26 deadline, it had yet to touch at least 50 percent of total registrations and other telcos were similarly situated based on the latest available data.
It said that since the IRR was implemented, the company continued its awareness and educational campaigns through sustained digital posts, in-app notifications, use of traditional media, face-to-face communications and instructional videos to drive urgency to register their SIMs.
Globe said that despite these efforts, it saw a low registration count primarily due to the lack of valid government IDs and challenged digital literacy.
“Given these issues, we appeal to the government to extend the SIM registration process to give our customers more time to get their required government IDs and input the required information on our site,” Globe said.
Meanwhile, Globe said it deployed 180 assistance desks in 72 provinces with the highest concentration of users of basic phones, or phones limited to call and text capability.
The move is on top of the assisted SIM registration booths the company put up in more than 100 sites in partnership with various local government units and partner groceries and malls.