Wednesday, June 7, 2023
manilastandard.net
ADVERTISEMENT
  • About
  • News
    • Top Stories
    • National
    • World News
    • Pinoy Abroad
    • Features
  • Opinion
    • Editorial
    • Columns
    • Soundbytes
  • LGUs
    • NCR
    • Luzon
    • Visayas
    • Mindanao
  • Business
    • Corporate
    • Economy & Trade
    • Stocks
    • Money
    • Agri & Mining
    • Power & Tech
    • IT & Telecom
  • Sports
    • Basketball
    • Volleyball
    • Fightsports
    • Active
    • Sports Plus
    • One Championship
    • Columns
  • Entertainment
    • TV & Movies
    • Celebrity Profiles
    • Music & Concerts
    • Digital Media
    • Columns
  • Lifestyle
    • Food
    • Culture & Media
    • Fashion
    • Health and Home
    • Leisure
    • Shopping
    • Columns
  • Others
    • Pets
    • Pop.Life
      • Newsmakers
      • Hangouts
      • A-Pop
      • Post Its
      • Performances
      • Malls & Bazaars
      • Hobbies & Collections
    • Technology
      • Gadgets
      • Computers
      • Business
      • Tech Plus
    • MS ON THE ROAD
      • Sedan
      • SUV
      • Truck
      • Bike
      • Accessories
      • Motoring Plus
      • Commuter’s Corner
    • Home & Design
      • Residential
      • Commercial
      • Construction
      • Interior
    • Spotlight
    • Gallery
      • Photos
      • Videos
    • Events
      • Seminars
      • Exhibits
      • Community
    • Biyahero
      • Travel Features
      • Travel Reels
      • Travel Logs
  • Advertise with Us
No Result
View All Result
  • About
  • News
    • Top Stories
    • National
    • World News
    • Pinoy Abroad
    • Features
  • Opinion
    • Editorial
    • Columns
    • Soundbytes
  • LGUs
    • NCR
    • Luzon
    • Visayas
    • Mindanao
  • Business
    • Corporate
    • Economy & Trade
    • Stocks
    • Money
    • Agri & Mining
    • Power & Tech
    • IT & Telecom
  • Sports
    • Basketball
    • Volleyball
    • Fightsports
    • Active
    • Sports Plus
    • One Championship
    • Columns
  • Entertainment
    • TV & Movies
    • Celebrity Profiles
    • Music & Concerts
    • Digital Media
    • Columns
  • Lifestyle
    • Food
    • Culture & Media
    • Fashion
    • Health and Home
    • Leisure
    • Shopping
    • Columns
  • Others
    • Pets
    • Pop.Life
      • Newsmakers
      • Hangouts
      • A-Pop
      • Post Its
      • Performances
      • Malls & Bazaars
      • Hobbies & Collections
    • Technology
      • Gadgets
      • Computers
      • Business
      • Tech Plus
    • MS ON THE ROAD
      • Sedan
      • SUV
      • Truck
      • Bike
      • Accessories
      • Motoring Plus
      • Commuter’s Corner
    • Home & Design
      • Residential
      • Commercial
      • Construction
      • Interior
    • Spotlight
    • Gallery
      • Photos
      • Videos
    • Events
      • Seminars
      • Exhibits
      • Community
    • Biyahero
      • Travel Features
      • Travel Reels
      • Travel Logs
  • Advertise with Us
No Result
View All Result
manilastandard.net
No Result
View All Result
Home Business

BPO firm Inspiro tapping Microsoft for new solutions

Othel V. CamposbyOthel V. Campos
May 24, 2022, 6:50 pm
in Business, IT & Telecom
Reading Time: 2 mins read
A A
Share on FacebookShare on TwitterShare on Email

Business process outsourcing company Inspiro said Tuesday it teamed up with Microsoft Philippines to create innovative solutions, transform employee and customer experience, and open new lines of business.

“Our digital roadmap is driven by evolving client requirements, the changing technological landscape, and the need to stay ahead of the competition. We look to Microsoft for guidance and support to fast-track implementation of our roadmap, keeping our clients and our CX agents at the core of our digital transformation,” said Inspiro president and chief executive Yuji Hamamoto.

Inspiro’s investments in digital transformation aim to elevate its services and establish its Philippine operations a center of excellence for the industry, being one of the country’s leading BPO players.

The partnership will enable Inspiro to gain access to Microsoft’s industry-leading technology innovations, services and expertise, transforming and co-developing solutions to improve customer engagement, employee empowerment, operational optimization, and product transformation—all part of Inspiro’s three-year digital transformation program.

Inspiro has been operating in the Philippines for 20 years with centers in Luzon and Visayas, powered by a workforce of over 14,000 people delivering value-driven customer experience solutions to global brands and multinationals.

Its initial efforts aim to deploy platform solutions to provide CX agents with greater flexibility, better internal collaboration and improved performance.

“The BPO industry is a key economic driver for the Philippines, one that has put our nation on the global stage, providing people and businesses all over the world with critical services and over 1.3 million Filipinos with jobs,” said Microsoft Philippines chief executive Peter Maquera.

“As we look towards continued economic recovery in the post-pandemic world, digital transformation and innovation have become absolutely necessary. We are committed to bringing the full stack of our technology to empower Inspiro and every organization in the country to achieve their digital ambitions,” he said.

Microsoft will employ technology such as robotics process automation, data warehouse modernization, app modernization and security to enable Inspiro’s desired outcomes.

Inspiro, at the onset of the COVID-19 pandemic, quickly shifted their operating model to work-from-home, ensuring its people were healthy and safe.

The company deployed Windows Virtual Desktop and utilized Microsoft Teams to enable a remote workforce of more than 3,000 agents to ensure business continuity and sustain operations.

Inspiro has a global network of 32,000 employees and operations across Asia, North America, Latin America and Australia.

Tags: BPObusiness process outsourcingInspiroMicrosoft Philippines
ADVERTISEMENT
Othel V. Campos

Othel V. Campos

Related Posts

DOE wants ‘just’ transition to renewables

byAlena Mae S. Flores
June 6, 2023, 8:55 pm
0
8
Lotilla resigns as AboitizPower director after his appointment as DOE secretary

Energy Secretary Raphael Lotilla said Tuesday a green transition for the Philippines should neither add to public burden nor compromise...

Read more

PH set to start mango exports to Australia

byOthel V. Campos
June 6, 2023, 8:50 pm
0
8
Study: PH, Japan have $49-b untapped trade potential

The Philippines is set to start shipping carabao mangoes to Australia this month, the Philippine Embassy in Canberra said in...

Read more

PH expected to grow faster than regional peers—NEDA

byJulito G. Rada
June 6, 2023, 8:45 pm
0
8
Covid lockdowns shut China delivery workers out of their homes

National Economic and Development Authority Secretary Arsenio Balisacan asked Israeli businessmen to invest more in the Philippines which is expected...

Read more

DOTr opens public bidding for P5.24-b procurement of car, motorcycle plates

byDarwin G. Amojelar
June 6, 2023, 8:40 pm
0
8
MRT-7 seen to start partial operations in 2022

The Department of Transportation said Tuesday it is bidding out the procurement of motorcycle and car plates worth P5.24 billion...

Read more

PH steered clear of Europe’s IPR watch list for fourth straight year

byOthel V. Campos
June 6, 2023, 8:35 pm
0
8
PH ranks 9th globally in IP innovation ranking

The Philippines has steered clear of the European Commission’s intellectual property rights watch list four years since its exclusion from...

Read more

Marcos approves 2023-2028 export development plan

byManila Standard
June 6, 2023, 8:30 pm
0
8
Binance’s Changpeng Zhao, the undisputed king of crypto

Trade Secretary Alfredo Pascual said the Department of Trade and Industry formulated and presented the Philippine Export Development Plan 2023-2028...

Read more

Print Edition

View More

Recent Posts

  • Empowering Women in Tech
  • $3,500 VR Headset
  • Inflation eases to 6.1 percent
  • PH: No more Kuwait shelters only if OFWs stop fleeing from bosses
  • Speaker lauds Gibo, Herbosa appointments
  • ‘LTFRB has no power over colorum vehicles’
  • Phivolcs: Beware of ‘vog’ from Taal Volcano
  • PH, Israel eye agri, water, flights

Advertisement

Latest News

‘LTFRB has no power over colorum vehicles’

byRey E. Requejo
June 7, 2023, 12:50 am
0
8
PUV modernization program extended

The Department of Justice has issued a legal opinion that the Land Transportation Franchising and Regulatory Board (LTFRB) has no...

Read more

Phivolcs: Beware of ‘vog’ from Taal Volcano

byCharles Dantesand1 others
June 7, 2023, 12:45 am
0
8
Taal Volcano quiet; Phivolcs on alert

Residents near the Taal Volcano were urged to remain indoors after the Philippine Institute of Volcanology and Seismology observed increased...

Read more

PH, Israel eye agri, water, flights

byRey E. Requejoand1 others
June 7, 2023, 12:40 am
0
8
Southwoods nails Seniors’ Fil golf crown

The Philippines and Israel expressed openness to possible partnerships in agriculture and water management as well as in establishing direct...

Read more

President taps ex-Kudarat gov to lead TESDA

byVince Lopez
June 7, 2023, 12:35 am
0
8
TESDA: Digital age to affect 18M jobs

President Ferdinand R. Marcos Jr. has appointed former Sultan Kudarat governor Suharto Mangudadatu as Director General of the Technical Education...

Read more

DTI starts talks for PH-EU FTA

byVince Lopez
June 7, 2023, 12:30 am
0
8
Southwoods nails Seniors’ Fil golf crown

The government should already start negotiations on the free trade agreement with the European Union (EU), Trade Secretary Alfredo Pascual...

Read more

Advertisement

ADVERTISEMENT
Facebook Twitter Instagram Youtube

ABOUT US

Manila Standard

Manila Standard website (manilastandard.net), launched in August 2002, extends the newspaper’s reach beyond its traditional readers and makes its brand of Philippine news and opinion available to a much wider and geographically diverse readership here and overseas.

Digital Edition

In tone and content, the online edition mirrors the editorial thrust of the newspaper. While hewing to the traditional precepts of fairness and objectivity, MS believes the news of the day need not be staid, overly long or dry. Stories are succinct, readable and written in a lively style that has become a hallmark of the newspaper.

Download – Today’s Paper

Search

No Result
View All Result

6th Floor Universal Re Bldg., 106 Paseo De Roxas cor. Perea Street, Legaspi Village, 1226 Makati City Philippines

Trunklines: 832-5554, 832-5556, 832-5558

© 2021 Manila Standard - Designed and Developed by Neitiviti Studios.

No Result
View All Result
  • About
  • News
    • Top Stories
    • National
    • World News
    • Pinoy Abroad
    • Features
  • Opinion
    • Editorial
    • Columns
    • Soundbytes
  • LGUs
    • NCR
    • Luzon
    • Visayas
    • Mindanao
  • Business
    • Corporate
    • Economy & Trade
    • Stocks
    • Money
    • Agri & Mining
    • Power & Tech
    • IT & Telecom
  • Sports
    • Basketball
    • Volleyball
    • Fightsports
    • Active
    • Sports Plus
    • One Championship
    • Columns
  • Entertainment
    • TV & Movies
    • Celebrity Profiles
    • Music & Concerts
    • Digital Media
    • Columns
  • Lifestyle
    • Food
    • Culture & Media
    • Fashion
    • Health and Home
    • Leisure
    • Shopping
    • Columns
  • Pop.Life
    • Newsmakers
    • Hangouts
    • A-Pop
    • Post Its
    • Performances
    • Malls & Bazaars
    • Hobbies & Collections
  • Technology
    • Gadgets
    • Computers
    • Business
    • Tech Plus
  • MS ON THE ROAD
    • Sedan
    • SUV
    • Truck
    • Bike
    • Accessories
    • Motoring Plus
    • Commuter’s Corner
  • Home & Design
    • Residential
    • Commercial
    • Construction
    • Interior
  • Spotlight
  • Gallery
    • Photos
    • Videos
  • Events
    • Seminars
    • Exhibits
    • Community
  • Biyahero
    • Travel Features
    • Travel Reels
    • Travel Logs
  • Pets
  • Advertise with Us

© 2021 Manila Standard - Designed and Developed by Neitiviti Studios.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Install Manila Standard Web App

Install App