Flash Express continues to live up to its name as the fastest-growing logistics and courier service company within the first six months of operations.
Flash Express general manager John de Guzman-Tarampi said the company recorded an increase in customers who are switching to Flash Express from other courier companies since October 2021.
“We have grown our shipper customers from 220 to 620 and still counting. With this, we can truly say that more people are trusting and choosing Flash Express,” said Tarampi.
Apart from customers, the company also experienced a surge in the volume of parcels since its partnership with one of the country’s e-commerce giants in October 2021.
The average number of parcels that Flash Express has been receiving since it kicked off its operations in August 2021 was around 40,000 per month. After the partnership, the figures kept on growing until it achieved its peak volume of 990,000 parcels in December 2021.
Flash Express Philippines legal and compliance head Atty. Sherry Lou Bernabe said the abrupt boost in customers and parcels was quite overwhelming. “With our desire to fulfill our commitment to our Filipino clients, Flash Express is able to quickly adapt in meeting its consumers’ demands,” she said.
“In fact, in order for us to be able to accommodate the growing volume of parcels being referred to us for handling by our e-commerce partners, we have set up specific hubs to ensure that all parcels are being accounted for by our efficient onsite staff,” she said.Tarampi said he is proud of what Flash Express has become. “I am also proud of the drawbacks that we have experienced in the past and overcome because they led us to where we are now. We will certainly carry with us everything that we have learned from those challenges in order to better serve our customers, particularly the social selling community,” he said.
“It is our honor to become more capable and competent to help businesses reach their goals through our services,” he added.
Flash Express established 238 distribution centers nationwide and plans to increase it to 650 this year. It also aims to grow its 6,695 employees to 18,000 by the end of the year.
Meanwhile, Flash Express teamed up with Union Bank of the Philippines to provide online business solutions to micro, small and medium enterprises, particularly online social sellers and e-commerce entrepreneurs.
“The main objective of this partnership is two-prong: to introduce and integrate Flash Express to the e-commerce business platforms of UnionBank and to provide logistics business solutions to UnionBank’s clients by facilitating easy access to Flash Express’ services,” Bernabe said.
UnionBank vice president and SME and micropreneurs segments head for customer experience group Jaypee Soliman said the partnership “is a marriage of two innovative organizations”.
“Flash Express will bring the technology of logistics and UnionBank brings in the technology for banking and settlements. Combined, we will be able to tap more MSMEs and grow their businesses further through our robust courier and banking solutions,” Soliman said.
Flash Express public relations and partnerships manager Reginald Rex Pumihic said the company plans to tap other brands and government agencies for partnership and introduce Flash Express’ logistics services.
“Big things are yet to come for Flash Express as we are planning to have partnerships that aim to build relationships among the companies in the industry such as this partnership with UnionBank, and we are also looking to partnering with different government agencies and LGUs as we are also present in almost all of the provinces across the country,” said Pumihic.