AllDay Supermarket, the country’s fastest growing supermarket operator, introduced the Philippines’ first “smart carts” in its stores, as part of efforts to bring global best practices to the local supermarket scene.
The company said that with the latest innovation, customers need to simply place their desired items in the smart cart, which automatically scans the selected items information, immediately reflecting prices and other important information on the cart’s user interface.
“We’re excited to bring to our customers yet another innovation to make in-person grocery shopping even more intuitive and enjoyable,” said AllDay Supermarket vice chairman Camille Villar.
“Our smart carts are a novel experience, and we are sure it will be an exciting experience for first-time users. This puts even more convenience and information about what they are buying in real time, right at their fingertips. More importantly, introducing these smart carts helps raise the bar for the local supermarket landscape, driving home our point that Filipino consumers now expect more in terms of experiential shopping, and we are of course happy to deliver,” she said.
AllDay said smart carts are easy to use, and allow for more customer autonomy in-store. As a customer continues his or her shopping trip, a running total is generated in real-time, allowing them to monitor and compare against their budget or their shopping list in that particular trip.
When a customer is ready to check out, the smart cart will automatically generate a QR code for their total purchase, which can be scanned at either AllDay’s self-checkout counters or simply handed over to AllDay’s trained cashiers for payment and checkout.
The smart carts are the latest addition to AllDay Supermarket’s collection of first-to-market innovations, including its personal shopper service and self-checkout counters.
“Our focus continues to be directed towards bringing transformation to the local supermarket landscape,” Villar said.
“The importance of continuous improvement of our services and experiences remains a top business priority for us, right alongside expanding our store network and bringing our established elevated in-store customer experience to even more communities all over the country,” she said.