Secret behind success of ABS-CBN programs

What is ABS-CBN’s secret formula behind its successful TV programs, which have recently logged record-high ratings that boost the network’s overall audience share?

Santos-Concio at the Fifty Shades of Marketing conference
ABS-CBN President and CEO Charo Santos-Concio attributes it to content that affirms its viewers by paying tribute to Filipinos’ admirable qualities and values.

 “It’s never about us anymore. It’s about the inspiring nature of the Filipino,” said Santos-Concio in a speech at the “Fifty Shades of Marketing” conference at Sofitel Plaza Manila recently.

Top rating programs Be Careful With My Heart and Forevermore, she said, viewers loved because they highlighted values and mirrored the true stories of Filipinos.

Santos-Concio said that one of the things Filipinos treasure the most is the integrity of the family, which inspires them to persevere through hard times and cope with adversities. This was, besides kilig, what made the now defunct morning show Be Careful With My Heart hugely successful.

“To the Filipino, family is everything. They have the strength to rise in the morning because there’s a family they have to work hard for. They can take all physical and emotional punishment because there’s a family to heal their wounds. All successes and failures are always appreciated in the context of family,” she elaborated.

ABS-CBN President and CEO Charo Santos-Concio receives
 token of appreciation from the Philippine Marketing Association
Santos-Concio also said Forevermore, a primetime top-rating series highlighted the value of community in the fictional La Presa. “’Forevermore acknowledged the goodness of the Filipino as seen through pakikipagkapwa-tao in a community.”

 Affirming the Filipino identity also makes ABS-CBN’s content “a source of inspiration and strength to recharge” one’s fighting spirit.

This is why Filipino viewers identify with the main characters in Kapamilya programs and Star Cinema films that endure painful experiences and fight back when they are mistreated, Santos-Concio said.

Almost half of the Philippine TV households tuned in to ABS-CBN last June, when it hit an average national audience share of 47 percent, a strong 15-point lead over GMA’s 32 percent, according to data from Kantar Media.

The most watched programs in the country are also produced by ABS-CBN, with The Voice Kids, Pangako Sa ‘Yo, Pasion de Amor, and Nathaniel reaching their all-time high ratings this July.

Aside from TV viewership, ABS-CBN programs also gained audiences among online and smartphone users in June as proven by the 74.6-million page views garnered by the video-on-demand and live-streaming service iWanTV for the month of June. Leading the most watched Kapamilya shows online are Pangako Sa’yo (4.2 million views), Bridges of Love (1.5 million views), Pasion de Amor (1.5 million views), Oh My G (1.2 million views), and Gandang Gabi Vice (866,777 views).

The Philippine Marketing Association organized the “Fifty Shades of Marketing,” headed by overall chairman, ABS-CBN chief digital officer Donald Lim.

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