Healthcare company Johnson & Johnson (Philippines), Inc. (J&J) and the Department of Health (DOH) have launched Voice Your Care, an advocacy-driven campaign dedicated to promoting health and wellness within the business process outsourcing (BPO) sector in the country.
The program aims to address health concerns of the Philippine BPO Industry through health modules co-created with the DOH, on-ground activities, and workshops with healthcare practitioners.
Voice Your Care hopes to create a behavioral change that would empower every BPO agent to actively seek treatment for their ailments and choose a healthier lifestyle.
“BPOs appeal to many working-age Filipinos because of the abundance of jobs they offer. Finding and keeping well-paying jobs is a real concern for many BPO workers, a lot of whom support families and households financially. However, health and wellness should not take a backseat to keeping the job and advancing in one’s career,” said Karlo Patron, Voice Your Care project leader from J&J Philippines.
According to a study written by Lorenza Errighi, Charles Bodwell and Sameer Khatiwada, entitled, ‘Business Process Outsourcing in the Philippines: Challenges for Decent Work,’ night shifts are one of the major contributing factors that can cause disruptions in work-life balance, affecting both the physical and psychological well-being of BPO agents.
“As a leader in healthcare, we want to make sure that we are present in every Filipino’s life stage—making sure to care for them in every way that we can, in whatever environment they are in. Through Voice Your Care, we hope to start that change in the BPO industry,” Patron said.