Leading Indian business process outsourcing company Tata Consultancy Services Philippines, a unit of India’s Tata Group, is expanding services to Pampanga and adding 1,500 seats.
Tata Consultancy president Vikram Singh said the company had been expanding since it started operating in the Philippines in 2008.
“We strongly feel Philippines will continue to grow and have a strong potential to be a larger outsource of talent in India,” he said.
He said Tata took two years to deliver to the Filipino costumers “because we were not sure what the competency in the local market [is].”
The new Pampanga office will be ready by May.
Tata Consultancy currently has more over 4,200 employees, mainly in Manila, Bonifacio Global City and Pampanga City.
“We see it is important to grow their talent pool beyond Manila because today most of IT company headquarters are in Manila,” Singh said.
Tata said the BPO business should contribute to the growth of the Philippines.
“We take a lot of pride in growing local companies. We are a global company. We do IT, infrastructure service and BPO services,” the company said.
Building on the competency of the Filipino workforce, training and workshops were two of the most important requirement for employees to undergo, the company said.
“[The] Philippines is doing an entry level kind of repetitive work. We want to know how we can make the current employment into deployable services,” said Singh.
Tata Consultancy has been recognized by Brand Finance as one of the Big 4 Global IT Services Brands.
It offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services delivered delivered through its global network delivery model TM, recognized as the benchmark of excellence in software development.
A part of the Tata group, India’s largest industrial conglomerate, Tata Consultancy has over 318,000 of the world’s best-trained consultants in 46 countries.
The company generated consolidated revenues of $13.4 billion for the year ended March 31, 2014, and is listed on the National Stock Exchange and Bombay Stock Exchange in India.